FAQs for Bouncy Castle & Inflatable Hire Liverpool

Will you deliver, set up and collect the bouncy castle?

Yes, Bouncetastic takes care of everything for you. Delivery, setup, and collection are all included in the price we quote, ensuring a hassle-free experience for your event.

How much notice do I need to give to book with you?

We recommend booking as early as possible to avoid disappointment, but you are welcome to book at any time. For a faster response, it's best to contact us by telephone. If you need a last-minute booking, don’t hesitate to call us—we’ll do our best to accommodate you.

How do I pay for a bouncy castle?

If you book online, you can pay for your bouncy castle via bank transfer. Alternatively, you can pay with cash on the day of your event, making it flexible and convenient for you.

I know you deliver bouncy castles in Liverpool; where else do you deliver?

We deliver bouncy castles, assault courses, inflatable slides and all our other inflatables to Wirral, St Helens, and Widnes. However our job is primarily as a Liverpool bouncy castle hire company. Some of the areas we work at include Aigburth, Aintree, Allerton, Belle Vale, Bootle, Crosby, Croxteth, Everton, Formby, Garston, Kensington, Kirkby, Knowsley, Mossley Hill, Sefton and across Merseyside.

How much space do I need?

The amount of space required depends on the specific bouncy castle you hire, as they come in various sizes. You can check the dimensions on our website or contact us directly for more information. Generally, you need about 3 feet of clearance at the front and rear of the castle, and around 2 feet on either side to ensure safe setup and use.

Can I hire a bouncy castle for use on hard surfaces outdoors?

Yes, hiring a bouncy castle for use on hard surfaces outdoors is possible. While grass is the preferred surface for safety reasons, we can set up our inflatables on hard standing areas such as concrete or tarmac. To ensure the bouncy castle is securely anchored, we use sandbags or other suitable anchoring methods. If you need a bouncy castle for a hard surface, please inform us when making your booking so we can prepare the appropriate equipment or contact you for further information to ensure a safe setup.

What if it heavy rains after the bouncy castle has been left?

In really heavy rain or worse conditions, please ask the children to exit the inflatable and refrain from switching it off at the electricity mains, if you leave the bouncy castle inflated it will stop the water from gathering inside. Our electrical extension leads are splash proof and the blowers are water protected. Once the rain has stopped, we recommend you wipe down the bouncy castle before they go back on it, this avoids any accidents with the children.

Do your bouncy castles have rain covers?

Yes, many of our bouncy castles are equipped with rain covers to help protect against light rain, ensuring the fun can continue even if the weather turns. Some of our inflatables also feature front covers, adding an extra layer of protection and keeping the entrance dry and safe.

How much electricity will the bouncy castle use?

Approximately the bouncy castle will use about 9p per hour.

How do I prepare an area for a bouncy castle?

To prepare an area for a bouncy castle, you'll need to ensure the space is flat, clear, and free of any obstacles. The ground should ideally be grass, but we can also set up on concrete, provided the area is clean and level. Remove any sharp objects, toys, animal waste, or debris from the location where the bouncy castle will be placed to prevent damage to the inflatable or injuries to participants. Make sure there's easy access to an electrical point within 25 metres of the setup area, or let us know if you'll need to hire a generator. If setting up on hard surfaces like concrete, our team will require anchor points such as sandbags to secure the bouncy castle. Lastly, please ensure the area is accessible for our delivery team, as we will need enough space to transport and set up the inflatable safely.

Do you have themed bouncy castles and inflatables?

Yes, we have a wide range of bouncy castle themes and designs, including disco domes, princess bouncy castles, superhero bouncy castles, party time bouncy castles and even plain bouncy castles.

What happens if my garden is on a slope?

If your garden is on a slope, please let us know when booking. We can assess the suitability of the area prior to your delivery date. For health and safety reasons, bouncy castles cannot be set up on very steep slopes.

Do you have insurance?

Yes, we have public liability insurance and adhere to all health and safety obligations. We also ensure that all our products are of the highest quality, providing you with a safe and enjoyable experience.

Are your inflatables safety-checked?

Yes, all our inflatables are professionally examined at least once a year to comply with health and safety legislation, ensuring that they are safe for use at your event.

Do you cater to adult events?

Absolutely! We can cater to weddings, corporate events, and many other types of celebrations. We also have adult bouncy castles available, ensuring fun for guests of all ages.

If you have any other questions that aren't listed don't hesitate to contact us online or please call us on 0151 353 7475 or 07909113114.